Thank you to M. W. and D. P. , both somewhere in Illinois. I appreciate you weighing in on the subject of relationships between business and education. Your comments helped me to better appreciate how our zip codes affect our thinking AND help me understand why much of what is going on in today’s political miasma truly reflects the haves and have nots. When you decided you did not like an ‘uncomfortable’ conversation, you immediately decided it was about you, out of guilt, since too many things seemed to describe you and your behavior. You gave yourself away.
I am a tutor with Wyzant and after having done substantial research, kept noticing inconsistencies regarding how tutors have been differentially handled. My questions have arisen from the fact of having read every nook, cranny and bit I could find on the website and there is NO small print, often there is nothing in print. There are no explanations for many things which happen and often it is days before I actually notice a ‘change’ manifest itself and the effects it will take on students and myself as a tutor. Since I have a background in education and have a keen interest in knowing why the change in A affects B in manner X, I look, watch, collect data and ask more than an average amount of questions.
The most obvious question to date is how I became a ‘Top 100’ out of 75,000 tutors. By any reasoning ability this is a strange, almost random occurrence. I asked Wyzant how this was achieved as I would like to know what I did which caused this synchronicity. No answer from Wyzant. There were some folks who did not even know there was a top 100 or top 250…..I am going to go with marketing ploy. Pick some tutors, give them a high rating and see if this brings in more business as you have created ‘selective’ groups of tutors. I don’t need to be in the Top 100 to know I am good. My self esteem is not so diminutive where a ‘note’ from Wyzant changes me into a different type of tutor. http://www.mensjournal.com/adventure/races-sports/how-participation-trophies-are-making-our-kids-soft-20150725
It would help if my % of dollars paid was increased since it is clear Wyzant needs to spend very little money on marketing me. Giving a tutor this ranking is the equivalent of giving out stock options, which only work if X happens. Giving someone the money they are worth actually demonstrates their value.
What I found out was there are other tutors who share my concerns and these are tutors who typically make $50/hr or less and live where the average middle and upper middle class folks live. These tutors are curious as to the inner workings of things as they wish to improve their rankings and probably raise their rates. Of course there is no specific answer to achieving the top since I don’t even know what I did in 2014 which was remarkable and have nothing what-so-ever to share in regards to improving one’s ranking. In this instance people want information which is actionable.
The tutors who charge more per hour and live in wealthy enclaves share a similar interest although there is a particular characteristic to it. The tutors at the higher end of the socio- economic range want the ranking, much as one gets for their position in their graduating class and money is not so much of an issue. They charge enough per hour where the ranking itself will push them onward to more students who can afford them. The trophy is what is being sought, so the how and the why is not as relevant as the fact it was achieved. There is limited interest into how the ranking was achieved.
These two groups do not share my concerns equally as they do not have many of the same experiences with public education. The following is an article which demonstrates one of many differences between different zip codes. I won’t even fully get into the differences in funding by zip codes. http://www.huffingtonpost.com/entry/racial-disparities-american-schools_55b67572e4b0074ba5a576c1
The issues surrounding these two groups of tutors is so diverse, one can not even have the discussions necessary to start a bridge. The group who ‘does not know’ really does not wish to know and so the discussion is upsetting and unsettling. In a world where there is little equity in the education system, the people who we wish would pay attention to the situation usually can not stomach the discussion so they block it out at every turn. This is what I found with M and D above. They could not stomach the discussion so instead they turned it inward as a criticism about themselves instead of a thinking point. Instead of being able to argue their points, they decided they did not like the discussion and had it closed in a tutor forum. This supported Wyzant in not having to divulge any information about their practices and saved the profit margin for yet another day.
The problems faced by these two different sets of tutors are similar in some instances and in others, amazingly different. To start with, test prep tutors who are great at what they do usually charge accordingly and this denies access to many students who have capacity and not the pocket to benefit from these tutors. This puts students with a smaller budget into the possibility of not getting into the college of their choice due to test scores not demonstrating their ability in comparison to peers from a more wealthy area where test prep is de rigor. Yes, I know, test scores are only one aspect of college acceptance and apparently an important one as wealthy families make it happen. The issue I am addressing is called equity.
In an issue I addressed in a previous blog, students who are in a lower income bracket are often in a situation where their parents and/or they them self do not know how to do a better search for a best fit tutor as the possibilities are ‘limited’ to $/hr posted, ratings, and experience in hours. When these fields are manipulated to improve profit margin ( presenting new tutors at a substantially lower percentage split instead of experienced tutors with a track record willing to make a rate adjustment), it repeats what we already know about experienced teachers fleeing certain classrooms in certain schools. This again is not equity; It is profit margin.
Bringing these discussions into the light of day causes tension and frustration. Most notably to those in zip codes where these discussions are often political and not based on actual experiences with the education system as the education system caters to them as great servants. While the various and sundry discussions can be shut down by people unwilling to address the issues, the problems remain.
Wyzant benefits from the discussions remaining at the kum-by-ya level and not having to address the details. The tutors in particular zip codes are protected from having discussions which are too unsettling and the students, well, the students continue to be the ones to lose since money and education do not seem to mix well, if at all.